Shipping and Return Policy

PLEASE NOTE:  Due to COVID-19.  The Order fulfillment times and the Order delivery times are taking much longer than normal.  Please be patient.  We are getting everyone’s Order out.  The Shipping Carriers are also experiencing significant delays in their services.  We apologize for these delays, but please know that we are doing everything in our power to process every order as fast as possible.

Thank you,

DGA Management 

Shipping and Return Policy
All CA residents must pay 10.25% sales tax.
Shipping Policy
All orders will ship within 2 to 3 business days unless item is out of stock which we will advise the customer.
We send most of our domestic packages using USPS First Class and Priority Mail with a usual delivery of 1-5 business days from the date shipped. Larger orders may be shipped FedEx “Ground” with an estimated delivery of 1-5 days depending on destination.
  • Domestic Orders – The shipping fee for domestic Orders is calculated based on the weight and size of the package and the destination it is being shipped to. Large orders will be shipped through FedEx Ground.
  • International Orders – The shipping fee for International Orders is calculated based on the weight and size of the package and the destination it is being shipped to.
Return Policy
Like many retailers, we guarantee our products; if an item hasn’t met your expectations, you can ship it back for exchange, refund, repair, or credit. All returned items must be NEW with Hang Tags still attached and must be Approved by DGAtees with a Return Authorization # (RA).  All returns must be claimed within 10 days of purchase.
If you have any questions about our guarantee, please email us at webstore@dgatees.com, or call us at:
Tel. (562) 531-0442
Fax. (562) 531-0443
Returns and Exchanges
Returns and exchanges can be made by mail. Please call our Service Center, if you wish to return or cancel an order placed online.
NOTE:  All Exchanged items must be NEW with Hang Tags still attached and must be Approved by DGAtees with a Return Authorization # (RA). All Exchanges must be claimed within 10 days of purchase.
Returning by mail Within the US: Returned items must be sent via insured, prepaid Regular US Mail. Insuring your return allows you to track your parcel with the US Postal Service.
Please Note: We cannot accept CODs or courier deliveries.
Outside the US: Ship goods prepaid, by insured ground shipping. To avoid unnecessary delays, please write “U.S. Goods returning” on the outside of the package.
Checks / Money Orders
 
All Checks and Money orders must be made out to DGA Tees, Inc. Also note that all checks must clear before we ship anything out, this may add a few extra days to the shipping.
Accessibility Statement for DGA TEES INC

We are committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We're constantly working towards improving the accessibility of our website to ensure we provide equal access to all of our users.

We always make sure that our website follows accessibility best practices by following the principles of universal design. This ensures the site is flexible and adaptable to different users’ needs or preferences and is accessible through a variety of different technologies, including mobile devices or assistive technologies.
Web Content Accessibility Guidelines (WCAG) 2.1

Wherever possible, our site will adhere to level AA of the Web Content Accessibility Guidelines (WCAG 2.1).

These guidelines outline four main principles that state that sites should be:

Perceivable - Information and user interface components must be presentable to users in ways they can perceive
Operable - User interface components and navigation must be operable

Understandable- Information and the operation of user interface must be understandable

Robust - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies
Accessibility Toolbar - This website uses toolbar to allow users to customize the accessibility settings based on their needs. This tool helps user with access needs to adjust any web page so that it can be consumed irrespective of disability of the user

Give Us Your Feedback

We are committed to providing an accessible service. If you
experience problems or have any suggestions for improvement please
get in touch with us. We do continuous improvement based on your feedback.

We try to respond to feedback within 3 business days.