Shipping and Return Policy
PLEASE NOTE: Due to COVID-19. The Order fulfillment times and the Order delivery times are taking much longer than normal. Please be patient. We are getting everyone’s Order out. The Shipping Carriers are also experiencing significant delays in their services. We apologize for these delays, but please know that we are doing everything in our power to process every order as fast as possible.
- Domestic Orders – The shipping fee for domestic Orders is calculated based on the weight and size of the package and the destination it is being shipped to. Large orders will be shipped through FedEx Ground.
- International Orders – The shipping fee for International Orders is calculated based on the weight and size of the package and the destination it is being shipped to.
Tel. (562) 531-0442
Fax. (562) 531-0443
Please Note: We cannot accept CODs or courier deliveries.
Outside the US: Ship goods prepaid, by insured ground shipping. To avoid unnecessary delays, please write “U.S. Goods returning” on the outside of the package.
We are committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We're constantly working towards improving the accessibility of our website to ensure we provide equal access to all of our users.
We always make sure that our website follows accessibility best practices by following the principles of universal design. This ensures the site is flexible and adaptable to different users’ needs or preferences and is accessible through a variety of different technologies, including mobile devices or assistive technologies.
Wherever possible, our site will adhere to level AA of the Web Content Accessibility Guidelines (WCAG 2.1).
These guidelines outline four main principles that state that sites should be:
Perceivable - Information and user interface components must be presentable to users in ways they can perceive
Understandable- Information and the operation of user interface must be understandable
Robust - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies
Give Us Your Feedback
We are committed to providing an accessible service. If you
experience problems or have any suggestions for improvement please
get in touch with us. We do continuous improvement based on your feedback.
We try to respond to feedback within 3 business days.